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Delivery

Extended Christmas Returns

We are happy to announce that we have extended our returns policy for the festive period, giving you more flexibility with your purchase. Our Christmas return policy is valid from 1st November until 24th December, allowing you until 25th January to return any item purchased during this time. Normal exclusions apply.

Orders are usually dispatched same or next day (excluding weekends and bank holidays). There might be the odd occasion when we take longer than this, but we will e-mail you to let you know of any delay and the reason why.

For UK standard deliveries we use Royal Mail for smaller size orders up to 2kg. We also offer a Next Day delivery option (excluding weekends) which can be tracked. (Please note: if ordering between Monday and Thursday before 11am, item will arrive next day, if ordering between Friday and Sunday, item will arrive Tuesday). Larger and multiple items are sent by one of our designated couriers with whom we have special rates.  

For deliveries outside the UK we use Royal Mail for parcels up to 2kg and for parcels over this weight we ship with one of our designated courier companies, Fedex or UPS. Deliveries to Europe normally take around 3-7 working days, whilst the rest of the world takes around 5-10 working days.

Our delivery charges are as follows:   


UK

UK 2nd Class               0.00 kg - 2.00 kg        FREE

UK 1st Class                0.00 kg - 2.00 kg         £1.95

UK Special Delivery    0.00 kg - 2.00 kg      £6.95
(Next Day)* 

UK Courier -                 2.1 kg - 5.00 kg           £4.95
Medium Parcel

UK Courier -                 5.1 kg - 10.00 kg         £9.95 
Large Parcel  

 * For Next Day Special Delivery please place order before 11am Monday-Thursday (maximum weight of 2.00kg).

EUROPE

Europe - Small Parcel        0.00 kg - 2.00 kg     £4.50 

Europe - Medium Parcel   2.1 kg - 5.00 kg       £7.95 

Europe - Large Parcel       5.1 kg - 10.00 kg     £19.95 

REST OF WORLD

Rest of World - Small Parcel        0.00 kg - 2.00 kg        £7.95 

Rest of World - Medium Parcel    2.1 kg - 5.00 kg       £13.95 

 
All applicable delivery charges will be added to your cart at checkout. 

 

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